Excellent Feedback for Diane from Stanley

DIANE
AT 3412 ELIZABETH LAKE ROAD
WATERFORD, MI
EXCELLENT! CUSTOMER! SERVICE!

On my way to work I went to the BK on Davison just east of Livernois in Detroit, MI. ABSOLUTELY nasty attitude and poor customer service. I ended up asking for my money back not trusting that I’d be receiving a good meal if these type of attitudes are behind the counters (definitely don’t want surprises).

So, I went to another a few miles away, ordered a burger and *Iced Tea. The burger was o.k., but she gave me a warm Ice Tea with 6 ice cubes, (maybe). I didn’t complain because, “Hey, it’s fast food.” nowadays, sub-par dining is expected. A mile away from work, I took a 3rd chance. Determined right? lol

DIANE! Greeted me with a smile. Effortlessly and willingly corrected everyone’s “wrongs” in seconds, and apologized for my experience. She even gave me a fresh COLD Iced Tea and eagerly said “Come back to see us.”

Thanks, Diane, the BK savior.
I’ll be back *THERE* soon.

Regards,

Stanley

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